Student Partnership Program - Refund Process

What to do if your study permit is declined or cancelled

If you wish to apply for a refund because your application for a study permit is declined or for any other reason OR you withdraw from your course altogether and return to your home country, the Bank will refund the balance available in your account after deducting the applicable fees. All paid fees including the processing fee are non-refundable. The Bank does not take any responsibility for any fees or charges applied by or for any foreign currency exchange gain or loss resulting from the Bank or a correspondent or counterparty bank transmitting, receiving, processing, rejecting, or returning such funds. The final amount remitted to you upon processing your refund application may be different from the amount deposited due to foreign currency conversion and applicable charges. In the event of a return of this refund from the beneficiary bank, the Bank will try to contact you. If the Bank is not able to contact you then, such funds will be sent to the Bank of Canada as per the Bank Act of Canada.

The investment may only be refunded after a satisfactory verification of your documentary evidence. We may request additional documents/information as deemed necessary to process your refund request.